A deposit will be required during peak times, event days and for larger parties. This will not be refundable, but it will be fully redeemable on the day of your booking. If you need to cancel your booking, we will need 48 hours notice in order to issue a full refund on your deposit.

Failure to cancel within 48 hours of your booking will result in a forfeit of your deposit. If you have purchased a package to secure the area and fail to cancel within 48 hours of your booking, there will be a cancellation fee of £10 per table.

Please be aware that if you choose not to use your deposit at the bar on the day, this will not be refunded to you as it is a minimum spend for the area.

Please be aware that our booking terms and cancellation policy varies depending on the type of booking. For example, Christmas Functions have specific cancellation terms. Please see the dropdown options below for specific booking types.

On the day of your booking, we will only be able to hold the area for 30 minutes for those who have paid a deposit. Failure to arrive within this time will result in us offering the area to another party and a forfeit of your deposit.

For parties that have not paid a deposit, we will hold the table for 15 minutes before we offer it to another party.

At Blue Bell, we take food allergens very seriously, so if you or any member of your party have an allergy, please let us know. We have an allergen list showing all of the 14 allergens legally required that are contained in every dish on our menu. We have strict procedures in place for taking and preparing allergen orders, however, even with the considerable efforts we go to unfortunately we can never 100% guarantee that our dishes will be totally free of allergens.

We’re sure you’re already aware, but as much as we would love to have everyone join the party, we are unable to allow under 18’s into the venue from 5pm. Anyone under the age of 18 will have to leave the premises by 7pm.

We run a Challenge 25 policy here at Blue Bell, so if anyone in your party is lucky enough to look under the age of 25, please inform them to bring a valid ID on the night. Failure to do so could result in them being unable to enter the venue on the day of your booking, and we definitely don’t want that to happen! If this were to happen on the day and the rest of the party decide not to stay, this will result in a forfeit of any deposits paid.

Blue Bell promotes safe and responsible drinking. Always know your limit. We will not serve or allow entry to anyone who appears intoxicated, and you will be asked to leave the premises if you are intoxicated.

www.drinkaware.co.uk

We have a smart, casual dress code here at Blue Bell. We also cannot allow any offensive or rude materials and decorations.